Orders will be processed the next business day.
We ship with UPS ground from Florida.
See UPS' estimated shipping times from our warehouse below.
We only ship within the US and to the lower 48.
Yes, you can select expedited shipping during checkout but unfortuently Hooked will not cover this shipping.
Unfortunately, we do not. UPS Ground will not deliever to PO Boxes.
We take the majoirity of all major credit cards:
Returns and exchanges can be made 15 days from purchase date as long as the item is in unused and in the original condition but shipping is paid by the customer for returns unfortunately.
The customer is responsible for shipping unless the cooler is under a warranty claim, in that case...we'll cover you!
In order to start a claim:
Our Hooked coolers are Rotomolded using the Carousel Machine method.
Our coolers are packed and filled with this with Polyurethane (PU) which ensures long ice retention.
All of our Designers, Engineering, Marketing and Warehouse Teams are spread all the way across the US.
We truly stand behind all of our products to ensure we offer top quality and customer sanctification to every customer, no questions asked.