Brent I.
The new straps work as advertised.
Stephanie E.
Our latch broke. We didn’t want to replace it with generic “fits all” ones from Amazon. Ordered it from Hooked and it arrived just as quickly. Easy to change out. Took less than 5 minutes.
Terri L.
Great product and exceptional customer service
Christopher K.
It fit perfect! Thank yall for helping me in such a quick manner!!!! Love my cooler!!!!!
Hallie S.
I am so pleased with the hooked cooler! When the latch broke I was nervous about fixing it. A friend said just go on the website they have a replacement part for the latch. So I did and the ordering and instructions were super quick and easy! Thank you for making this cooler awesome!
April W.
You guys are awesome my package got lost and you replaced without hesitation.
Todd J.
The customer service experience was top notch! Very quick and easy to work with. If you have not ordered your new cooler please do it today!
Thank you!
Moses B.
Good product. Great customer service.
SIDNEY C.
One of my rubber latches broke on my hooked 50 and they replaced it no questions asked, I have been very pleased!!
Corey B.
Arrived and was as expected. Changing them out with the broken ones was easy with a couple common tools.
Brian S.
Latches we’re easy to change!
Jeff H.
Have not used them, but they look like a better design and hopefully will not break as easy as the original design, we shall see??
Dave N.
Easy installation works great
Chris E.
my second hooked cooler love them!
haven't had a need for this yet, but the price was great versus other performance cooler makers. 1/2 to 1/3 their replacement latches!
Ryan B.
It's all in the details! The t-latch may be a small item however the representatives at Hooked took care of my issue immediately. Great customer service experience and a solid company standing behind the lifetime guarantee.
Thank you,
Ryan
Violet G.
It was a simple replacement fix! Very happy with it!
Brett B.
A1 customer service. Sent a picture of a broken latch and they had a new one on its way right away! Can’t beat it. Easy to install and the coolers ready for 5 more summers!
Peter Geiger
Great customer service timely shipping and the warranty process is a breeze. Ty Hooked for all that you do for your customers. HOOKED rules.