- Hooked Coolers guarantees a lifetime warranty of your hard cooler under normal use and conditions.
- We're pretty straightforward on this, broken handle, t-latch or broken anything...we'll hook you up.
- If it looks like you dropped it from the side of a building, well we'll have to talk.
- We ship via FedEx Ground from our warehouse in FL and transit times vary from 1-5 days based on your location. See FedEx's estimated shipping times from our warehouse here.
- Returns are simple and easy. Your order can be returned 30 days from the delivery date. This key factor is the cooler must be unused and have the original box.
- If you would like to return your unused cooler, we only request that you pay a small return shipping fee and 10% restocking fee.