Updated: December 2023.

Hooked Coolers, Inc. is deeply committed to ensuring our website is accessible and usable by all individuals, regardless of their technology or ability. We have invested a significant number of resources to help ensure that hookedcoolers.com is made easier to use and more accessible for people with disabilities, with the strong conviction that every person has the right to live with dignity, equality, comfort, and independence.

We constantly strive to meet the requirements of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) accessibility standards up to level AA and aim to provide universal access to our website. A Web Accessibility Widget is available, powered by a dedicated accessibility server, to improve our compliance with WCAG 2.1. You can enable the hookedcoolers.com accessibility menu by clicking the icon that appears in the corner of the page. Please wait a moment for the accessibility menu to load in its entirety after triggering it.

Please note that our efforts for compliance to meet WCAG 2.0 guidelines are ongoing as we implement appropriate improvements. In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan hookedcoolers.com with Accessibility Scanners to identify and fix every possible accessibility barrier. Despite our best efforts, some content may not have been fully adapted to the strictest accessibility standards due to technological limitations.

We are here to assist if you encounter difficulties accessing any part of our website or have a specific question around accessibility. Please specify the difficulty or webpage issue and fill out the provided form. Alternatively, you can email us at info@hookedcoolers.com. Our typical response time is 2-3 business days, and we will provide reasonable efforts in making the requested pages accessible.

We believe it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities. If you wish to report an accessibility issue, have any questions, or need assistance, please contact hookedcoolers.com Customer Support. We continue our efforts to constantly improve the accessibility of our site and services and appreciate your patience and understanding as we work to create a more inclusive digital environment.

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