Hooked Coolers guarantees a lifetime warranty of your hard cooler under normal use and conditions.

We're pretty straightforward on this, if the cooler has a defect, we'll replace it. Broken handle, lost a drain plug, we'll hook you up.

If it looks like you dropped it from the side of a building, well we will have to talk.Β 

Customers must use the coolers only as intended and in accordance with theΒ cooler care instructions.

To start a claim, follow the instructions below:

  1. Email info@hookedcoolers.com
  2. Provide proof of purchase: email or order #
  3. Pictures of the cooler you are intending to have reviewed.
  4. After the claim is approved, we will ship out the replacement part(s) or a new cooler to get you back out to doing what you love.